ACTIVATE YOUR INTERNET

• BAI Connect is your Internet provider. We are locally-based in L.A. and deliver premium Internet service to buildings like yours.
• You have a full-featured eero system pre-installed in your unit. Just reach out to let us know when you’re moving in and we’ll get it set up for you. See more onboarding detail below.
• If you would like phone or DIRECTV service, we can help you with that too.
• After you’re all set up, you can reach us 24/7 for any support you may need.

1. Reach out to let us know when you’re moving in and provide us with a little bit of detail to set up your account.

• • • Call us: 833-889-2626 and press 1 for our sales team
    • Or use the service request form below

2. Download the eero home Wi-Fi system app, which will make it easy to control your home WiFi and connected devices. You will receive a welcome email later with a link to sign in.

Visit our eero support page with links to address common issues that could arise and how-to guides on a variety of topics. You can reach our support team at 833-889-2626